NHTSA Complaint #11711624 — 2016 BUICK ENCORE

On my way home in December 2025, my car started to sputter and make noises. All of a sudden the car started going about 10-15 miles. I almost go hit by several vehicles, because they had to put on brakes, I was trying to go up then down a hilly road. I finally was able to get to an Auto Advance Shop, I had to tow the car to Honda then to Buick for a diagnostic test. It had been over a month and I can’t get information in writing what the diagnostic test results are. I’ve had to rent a vehicle for over a month, even though I have a Lifetime Warranty on my power train and motor. I have submitted all my service and repair paperwork to John Miles Buick Conyers Georgia, the GM and Service Department, also I contacted GMC Corporate Office. I have been in a rental car for over a month that I can no longer afford. I don’t know where else to get results for my issue. Thank you, XXX. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)