NHTSA Complaint #11291268 — 2016 BUICK ENCORE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11291268
Vehicle	2016 BUICK ENCORE
Component	POWER TRAIN
Date of Incident	December 24, 2019
Date Filed	December 26, 2019
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.

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