NHTSA Complaint #11690786 — 2020 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11690786
Vehicle	2020 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	September 1, 2025
Date Filed	October 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The issue is iron is depositing in the transmission due to a bad torque converter, this is a known issue with mazda and it doesn't seem to be something they are willing to cover and many people are experiencing this especially with the cx5 models. It causes jerking and chirping noise, plus will eventually ruin the transmission and will cause serious safety issues. Just look into the reddit threads

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