NHTSA Complaint #11709183 — 2020 MAZDA CX-5

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA

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Complaint Details

ODI Number 11709183
Vehicle 2020 MAZDA CX-5
Component POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident
Date Filed
Mileage 140,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owned a 2020 Mazda CX-5. The contact stated that while driving under 45 MPH, the TCM received a false data sensor warning, causing the vehicle to enter LIMP Mode. The contact stated that during the failure, the smart brake feature, Adaptive Cruise Control, and other unknown ADS features and warning lights were illuminated. The contact stated that the failure with the ADS system prompted the vehicle to come to a complete stop while driving 45 MPH. The contact parked and turned off the vehicle to troubleshoot the ECU after the failure had occurred. The contact restarted the vehicle, and the adaptive cruise control warning light, smart brake feature, and ADS radar features returned. The vehicle was not repaired. The manufacturer was notified about the failure. The failure mileage was 140,000.

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