NHTSA Complaint #11690627 — 2020 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11690627
Vehicle	2020 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	September 29, 2025
Date Filed	September 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Driving about 20 to 35 mph accelerating I would get a distinctive one time chirp noise with a little bit of a stutter It happens every time I go about that speed accelerating. Thankfully my car was under pre-owned warranty but I have to get now. Three transmission flushes I have to pay $400 for and they have to replace a torque converter. I just got the car 10 days ago and only has 61,000 mi on it. Over the long term this could damage the transmission cause more and more issues

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