NHTSA Complaint #11690669 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11690669
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	September 16, 2025
Date Filed	September 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Vehicle has been turning off while driving after pressing on the brakes. The dashboard will flicker/glitch, then the battery will go from 13.9V all the way up to 15.2V then back down then turn off. No service light or battery light will come up, I have taken it to auto zone and they said everything is fine with the battery/alternator. When the car shuts off, I have to press the start button, then shift into park and then press start again for it to work, if I shift it into park immediately when it turns off the car will not turn back on and I cannot shift gears.

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