NHTSA Complaint #11710603 — 2016 JEEP CHEROKEE

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the message "Shift to Park(P)” was displayed, and several other warning lights were illuminated on the instrument cluster. The failure had occurred while exiting a parking lot and turning left. The contact stated that after refueling the vehicle, the vehicle stalled and stalled while accelerating and changing lanes. There were no warning lights illuminated immediately, but then several unknown warning lights were illuminated. After the vehicle had stalled, several attempts were needed to restart the vehicle. During several failures, the headlights and the hazard lights were not functioning as needed. The failure was intermittent but became a recurring failure. The vehicle was taken to an independent mechanic who performed a tune-up and cleaned the fuel lines. The vehicle was repaired; however, the vehicle stalled again. The vehicle was taken back to the same mechanic who determined that the fuel cylinder needed to be replaced. The vehicle was repaired, but the vehicle stalled. The contact researched and became aware that the engine had been replaced in 2017. The manufacturer was not informed of the failure. The failure mileage was approximately 139,000.