NHTSA Complaint #11718891 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11718891
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	February 16, 2026
Date Filed	February 18, 2026
Mileage	81,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered, jerked, and hesitated while depressing the accelerator pedal. The message "Service 4WD" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with an inoperable PTU actuator. The dealer was contacted and provided an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 81,900.

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