NHTSA Complaint #11688209 — 2018 HYUNDAI TUCSON

The contact owns a 2018 Hyundai Tucson. The contact stated that while driving approximately 15 MPH, and slowing down to make a right turn, the vehicle almost stalled and lost power. The contact stated that the check oil warning light was flashing on and off. The contact depressed the accelerator pedal, and the vehicle failed to respond. The contact was able to pull over and shift into park(P). The contact had not turned the vehicle off. The contact called her father. The father arrived, and the vehicle was turned off. The contact stated that her father checked the oil dipstick and saw that the oil level was extremely low. The contact stated that two quarts of oil were added. The contact drove the vehicle to a local dealer. The dealer diagnosed and determined that a gasket on the oil filler tube was not correctly seated, and the catalytic converter needed to be replaced. The contact stated that prior to the recent failure with the catalytic converter, the catalytic converter had been replaced approximately 1 year and 8 months prior. The dealer also recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 102,000.