NHTSA Complaint #11598229 — 2018 HYUNDAI TUCSON

The contact owns a 2018 Hyundai Tucson. The vehicle was taken to an independent mechanic for an oil change where it was determined that the vehicle was almost out of oil and there was an oil consumption failure with the vehicle. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed that an oil consumption test, engine combustion cleaning, and an oil change was needed to be completed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.