NHTSA Complaint #11621318 — 2018 HYUNDAI TUCSON

The contact owns a 2018 Hyundai Tucson. The contact stated while driving 50 MPH, the check engine warning light illuminated. The contact stated that the floorboard was vibrating, and the vehicle was losing motive power. The contact was depressing the accelerator pedal; however, the vehicle was not responding as needed. The contact stated that the failure had been recurring for several years. The vehicle was towed to the local dealer. The contact stated that the dealer diagnosed the vehicle and stated that the engine control software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In the most recent failure the contact was able to drive to the same dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was 61,211.