NHTSA Complaint #11718106 — 2018 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11718106
Vehicle 2018 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I am writing this letter to formally document a series of catastrophic safety failures and gross negligence regarding my 2018 Hyundai Tucson. On two separate occasions, including as recently as Wednesday, February 11, 2026, I narrowly escaped a fatal high-speed collision because this vehicle entered "Engine Protection Mode" while traveling at highway speeds. Incident Timeline: Previous Service: I have visited Courtesy Hyundai of Tampa twice for engine-related symptoms and code P0087. They replaced the knock sensor and assured me the vehicle was safe. Safety Incident (Feb 11, 2026): While driving on the highway, the vehicle suddenly lost power, dropping to 60mph and 2000 RPM (Limp Mode) in heavy traffic. This sudden deceleration nearly caused a high-speed rear-end collision. Current Status: The vehicle is currently at Brandon Hyundai (as of Feb 13, 2026). I have been told a review will take 3-5 business days, leaving me without safe transportation or a loaner vehicle. Negligence and Liability: Courtesy Hyundai of Tampa was aware of the recurring P0087 code and engine performance issues. By clearing codes or replacing minor sensors (knock sensor) without addressing the underlying high-pressure fuel or internal engine failure, they released a dangerous, defective product onto the road. This vehicle is clearly covered under the Theta II GDI Engine Settlement and Service Campaign 966. The local dealerships are willfully avoiding a necessary engine replacement to save on internal costs, despite knowing the vehicle is prone to sudden failure. Demand for Action: Immediate Loaner Vehicle: I require a safe rental/loaner vehicle immediately, paid for by Hyundai, while my car is being inspected. Full Engine Replacement: I am demanding a full engine replacement as previously indicated by technicians should the light return. Expedited Review: I am extremely unsatisfied to be told again I have to wait "3-5 business days" for a safety-critical evaluation of a vehicle that has alre

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