NHTSA Complaint #11687633 — 2021 TESLA MODEL Y ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Complaint Details

ODI Number	11687633
Vehicle	2021 TESLA MODEL Y
Component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Date of Incident	December 9, 2023
Date Filed	September 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

In December 2023 I strapped my [XXX] son into his carseat in our Model Y and walked around to the front to get into the car as well. In those few seconds the 12v car battery died (I did not get any notification in my app) and I was unable to open any doors, so my infant son was trapped. We live in Florida and this was an 80 degree day. With no other recourse I was forced to call 911 to have my son removed from the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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