NHTSA Complaint #11686954 — 2019 FORD FLEX

The back up camera in the vehicle almost never works properly. The majority of the time, while in reverse, the screen is blue or black. It will sometimes show the camera video feed but it will be upside down before the screen turns to black. It will than say that the camera is unavailable. If the back up camera is not operation, it can be very difficult to see small objects or young people directly behind the vehicle. The symptoms are the same as described in NHTSA recall number 24V951 which affects the same vehicle line and model year as this vehicle. This VIN is not affected by recall 24V951.