NHTSA Complaint #11686015 — 2024 HYUNDAI PALISADE

I've been dealing with an ongoing issue with my ABS kicking in when slowing down and driving over a bumpy surface since I purchased my car. I first reported this issue to Hyundai dealership and Hyundai Corporate Customer Care in July 2024.(As well as the NHTSA) At that time I had experienced this issue around 5 times. Since then, up to the present, I experience this issue on a regular basis and have brought my car into the local Hyundai dealership 4 times over the past year to fix. Each time I got the car back...it still was not fixed. I even had a technician from the dealership ride with me so I could show them...and he verified there is a safety issue. The dealership communicated with the Hyundai tech line and they were instructed to replace the ESC module in the ABS system. I picked up my car today, and the issue is still there. I went back to the dealer and even showed them a video of it happening today and the dealership said there is nothing they can do. Hyundai claims there is nothing wrong even though I have several videos and even had a local mechanic from the Hyundai dealership ride with me to experience this safety issue. I have called Hyundai Corporate again to escalate this safety concern. There is clearly a big problem and Hyundai needs to fix it before there is a serious accident or injury. Maybe pressure from your administration could help. I am willing to speak with anyone needing more information or copies of some of the videos I have taken.