NHTSA Complaint #11684630 — 2021 CHEVROLET TAHOE

On August 23, 2025 while driving on a highway with my daughter in the backseat, my car gradually stalled while it was going through an intersection. It ended up stalling prior to a turn ramp onto another highway. This resulted in an unsafe condition and unsafe location as it happened without warning or any alerts prior to or during the drive. The Tahoe was towed to the dealership service repair shop (Hendrick Chevrolet in Cary, NC) and was found to have a fuel pump control module failure requiring replacement (replacement: FP-number 13554821, module 3.900). The dealership service department acknowledged this is a part failure on the manufacturer end; however, mentioned this is a safety bulletin, but not a recall for the part. Due to the Tahoe being outside of warranty timeframe, this ended being an out of pocket expense. The service staff told us there were four other Tahoe vehicles waiting for this part at the dealership, and we waited over a week to obtain the part as it had to come from the manufacturing line. Due to the timeframe for repair (>1 week), we had associated rental car payments that was not provided by or covered by the dealership/manufacturer.