NHTSA Complaint #11713035 — 2021 CHEVROLET TAHOE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11713035
Vehicle 2021 CHEVROLET TAHOE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I was driving down a busy road with my toddler in the car when the car just stopped. Went from traveling 40 mph to a complete standstill. Dead, in the middle of the road. No warning lights or signals at all. Could not get the car in neutral. Wheels locked up and not able to shift to neutral without the car being on, which was not happening. Had to get the car towed to the dealer. The tow truck driver had to drag the car on to the truck. No getting the car in neutral at all. Dealer diagnosed the problem as the fuel pump control module, which after researching is a major problem for this make/model/year. Should most definitely be a recall that has to be remedied by the manufacturer as this is not safe at all. Could have easily been hit due to traveling at a normal speed to stopping so suddenly. Then on top of it, not being able to get in to neutral to get to a safe location out of traffic.

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