NHTSA Complaint #11717741 — 2021 CHEVROLET TAHOE

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving and attempting to slow down to approximately 35 MPH, there was an abnormal clunking sound coming from the vehicle. The contact believed that the sound was caused by ice buildup on the mud flap, but shortly afterwards, the engine revved unexpectedly, with the check engine warning light illuminated, and the message “Reduce Acceleration - Drive with Care” was displayed. The vehicle started to coast unintendedly. The contact stated the vehicle returned to normal operation after a short while. The vehicle was taken to a local dealer to be diagnosed. The mechanics pushed the vehicle out of the parking spot before inspecting the vehicle. The vehicle was diagnosed with transmission valve body failure. The contact was informed that the transmission valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 88,342