NHTSA Complaint #11718169 — 2021 CHEVROLET TAHOE

While driving home late at night, the vehicle experienced a sudden mechanical failure in the engine. I was traveling approximately 2 miles per hour while slowing to stop at a stop sign when there was a loud “clunk,” followed by an abrupt stop of the vehicle. Immediately after this occurred, multiple dashboard warning lights illuminated, and a knocking sound began coming from the engine. The vehicle is currently not operating normally and is available for inspection upon request. This incident occurred late at night while I was driving with my two young children in the vehicle. The sudden and unexpected stop put us at risk of being rear-ended or stranded in an unsafe location. The loss of normal vehicle operation created a dangerous situation, especially given the time of night, location, and the presence of my children. There were no warning lights, messages, or noticeable symptoms prior to the incident. All warning lights illuminated only after the loud clunk and abrupt stop occurred. The knocking sound from the engine began immediately following the failure. I now am in a rental car that costs $700 a week that my insurance doesn’t cover.