NHTSA Complaint #11684061 — 2021 CHEVROLET TAHOE

The affected systems are the power train, engine, and electrical. My 2021 Chevrolet Tahoe experienced failures consistent with GM Technical Service Bulletin 21-NA-149 (engine wiring harness chafing) and the conditions outlined in Recall N232404190 (valve body failure, November 2024). Beginning in March 2025, the vehicle displayed warning lights and messages including Check Engine, Traction Control, Service Transmission, and limp mode (Reduced Acceleration – Drive with Care). The vehicle shifted erratically, lost power, and occasionally failed to accelerate, creating a serious safety hazard at highway speeds. These problems were documented at AutoNation Chevrolet South Clearwater, where multiple diagnostic trouble codes (P0700, P0717, P2714, P2716, P0706, and U-codes) were recorded but not properly investigated. No test drive was performed despite being claimed by the service technician, and the applicable TSB was not referenced. By July 2025, the condition worsened into a complete transmission failure, with additional codes (P0700, P077C, P17F6, P17FB, P1872). The dealer’s estimate required a full transmission replacement at nearly $10,000. GM reviewed the case through its internal Policy Evaluation Tool and increased goodwill assistance from 15% to 40%, while AutoNation contributed only $500. GM’s partial contribution confirms the defect is recognized, yet this VIN remains excluded from the official recall. This issue placed my family and other motorists at significant risk, as sudden loss of power and shifting failures occurred during normal driving conditions. Dealer records, GM documentation, and photographs of warning messages are available. I request that NHTSA expand Recall N232404190 to include affected VINs such as mine, since the symptoms, diagnostic codes, and confirmed failures match exactly what GM has already identified as a known safety issue.