NHTSA Complaint #11683853 — 2018 RAM 2500

The contact's son owns a 2018 Ram 2500. The contact stated that while her son was driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle started to shake abnormally. The check engine light turned on and then went off. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was informed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.