NHTSA Complaint #11681943 — 2024 HYUNDAI PALISADE

I bought my 2024 Hyundai Palisade new in May of 2024 because of the safety features and impeccable safety ratings. Since purchasing this vehicle, I’ve had multiple instances of the brakes not engaging when I’m driving on uneven terrain, the most recent event was today while my young daughter was in the car. I live in a fairly rural area and frequently drive over railroad tracks as part of my daily commute. I’ve been driving for 20 years and NEVER had a car that had a braking issue. I’ve almost rear ended multiple people because of this. When crossing the railroad tracks, if all four wheels are not on flat ground the brakes will not engage. The car lurches forward and it will take double or triple the distance to stop the vehicle. It doesn’t do it every time, and has done it going as slow as 12 mph. There is currently a class action lawsuit filed in NY and OH that states Hyundai was aware of this issue during production and failed to tell anyone. I paid over 60k for this vehicle and Hyundai of Gainesville Ga is refusing to help me stating they don’t know of anyone having this issue and cannot replicate it. I’m going to end up rear ending someone because no one will hold Hyundai accountable. Please please help me. I have a little one to keep safe!