NHTSA Complaint #11677825 — 2022 FORD F-150

The contact owns a 2022 Ford F-150. The contact stated that while the vehicle was parked in the driveway and attempting to start the vehicle, the brake pedal was pumped approximately four times and the contact pressed the push-to-start button, but the vehicle failed to start. Additionally, there was an unintended activation of the electric parking brake. The contact stated that the battery seemed to be completely discharged. There was no warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V509000 (Parking Brake); however, the VIN was not included. The local dealer mobile service technician arrived at the residence and jumpstarted the vehicle, and the technician was able to disengage the electric parking brake. The vehicle was taken to the local dealer, where the contact was informed that the battery was in good condition, and a system check was completed. The vehicle was repaired. The manufacturer was contacted, but there was a language barrier, and no assistance was provided. The failure mileage was approximately 24,700.