NHTSA Complaint #11718806 — 2022 FORD F-150

The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the rear of the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a detached rear axle bolt. The contact was informed that the repair was covered under recall and that the parts needed to be ordered. The vehicle was not repaired. The contact was informed that the vehicle could still be driven. The contact received a text alert from an alternate dealer that the parts were available for the recall repair. The vehicle was taken to the alternate dealer, and the vehicle remained with the dealer unrepaired since December 2025. The vehicle was not repaired. The contact was advised by an associate to contact the NHTSA Hotline to report the failure. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 35,000.