NHTSA Complaint #11675875 — 2021 CHEVROLET TAHOE
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11675875 |
| Vehicle | 2021 CHEVROLET TAHOE |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
my fuel pump failed while driving on the highway with my whole family. i lost all power and my gas pedal lost all compression. I was barely able to pull off the road safely. no indicators flashed on my dash, no warning just a total loss of power and control. after pulling over, i let the truck sit for a second then tried to restart. it wouldn't. at that point, the yellow check engine indicator turned on. I logged into MyChevrolet and Onstar to see if any notifications were available to help diagnose, but nothing stood out. all systems appeared to be perfect at last check. I check temp and it was normal, oil level, normal. battery level, normal. Key battery, normal. i then started to google why my 2021 tahoe would die while driving and came across and widely known recall for 2021 GMC Full Size SUVs including Tahoes with faulty fuel pumps. my issue matched exactly to the description of what would occur. I did a quick search to see if i missed a recall notice for my truck, and didn't see anything. I was able to get my truck home and then to a dealership for a diagnostic. the only code that was discovered was for the fuel pump/fuel pump module. The dealership is now stating my vehicle doesn't qualify for a recall repair because my VIN doesn't appear on the affected vehicles list and that repairs will total $859.68 out of pocket. however, they also stated that early builds for this year may not have enough evidence. i ordered my truck, built to spec 6 months prior to receiving it. i would like my VIN added to the recall list. I have kept immaculate care of this truck and this is a known safety issue. this is my family moving rig. I don't want it to be unsafe.
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