NHTSA Complaint #11675654 — 2015 FORD FIESTA

The contact owns a 2015 Ford Fiesta. The contact stated while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the check engine warning light was illuminated. The contact drove the vehicle to the shoulder of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and after several attempts, the vehicle started. The vehicle was driven to the residence. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic, where it was diagnosed with TCM failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall for the TCM however, the recall had expired. The contact had not received a recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.