NHTSA Complaint #11675486 — 2018 DODGE JOURNEY

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11675486
Vehicle 2018 DODGE JOURNEY
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The passengers side head rest came apart. It came apart so fast it was like it exploded. It was almost like it had an air bag on the inside of it. I just started the unit in our drive way, went to back out, and it came apart. I tried to reset the head rest but the plastic locking tabs on the inside no longer work. This needs to be a recall!

Related Complaints for the 2018 DODGE JOURNEY

Other SEATS Complaints

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#11700947 I was driving home in the dark and I heard a loud bang pop! It scared me at first I didn't see anything wrong but whe...
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#11668726 My passenger side headrest popped open while my car was in park today. Randomly deployed. This is beyond unacceptable...
#11662142 I was entering a highway on the entrance ramp when I was hit in the back of the head by the headrest, with no warning...

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