NHTSA Complaint #11718827 — 2018 DODGE JOURNEY
BACK OVER PREVENTION issue reported to NHTSA
Complaint Details
| ODI Number | 11718827 |
| Vehicle | 2018 DODGE JOURNEY |
| Component | BACK OVER PREVENTION |
| Date of Incident | |
| Date Filed | |
| Mileage | 132,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA Campaign Number: 25E052 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The dealer informed that the contact that the parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 132,000.
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