NHTSA Complaint #11672582 — 2018 DODGE JOURNEY

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11672582
Vehicle 2018 DODGE JOURNEY
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 61,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the diagnostic result was unknown. The front brakes were replaced, and the vehicle was repaired. The contact stated that while attempting to reverse, the rearview camera image was slow to be displayed. The contact related the failures to NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) and 18V398000 (BACK OVER PREVENTION); however, the VIN was not included in the recalls. The manufacturer was notified of the failure, and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

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