2018 DODGE JOURNEY Back Over Prevention Problems

The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA Campaign Number: 25E052 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The dealer informed that the contact that the parts were not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 132,000.

The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a rearview image as intended, and the image was distorted, flickered a black screen, or a signal error was displayed. No warning light was illuminated. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

The contact's husband owns a 2018 Dodge Journey. The contact stated that while in reverse(R), the rear-view camera image was either blank or upside-down. The vehicle was taken to a dealer, where the camera was repaired. Despite the repair, the contact stated that the failure had recently recurred. The manufacturer was notified of the recent failure, but informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V398000 (Back Over Prevention) which was linked to the failure. The vehicle was not yet repaired. The failure mileage was 83,258

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the result was not provided. The front brakes were replaced, and the vehicle was repaired. The contact stated while attempting to reverse the rearview camera image was not immediately displayed. The contact related the failures to NHTSA Campaign Number: 18V523000 (SERVICE BRAKES, HYDRAULIC) and 18V398000 (BACK OVER PREVENTION); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, there was an abnormal grinding sound coming from the rear brakes. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed; however, the diagnostic result was unknown. The front brakes were replaced, and the vehicle was repaired. The contact stated that while attempting to reverse, the rearview camera image was slow to be displayed. The contact related the failures to NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) and 18V398000 (BACK OVER PREVENTION); however, the VIN was not included in the recalls. The manufacturer was notified of the failure, and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 61,200.

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, the contact can a grinding sound coming from the rear brakes. No warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, however the diagnosis was unknown. The vehicle was repaired as the front brakes were repaired. The contact mention while attempting to reverse the vehicle the rearview camera takes a few mins to display an image. The contact was relating the failure to related to the NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) however, the VIN was not included in the recall. The contact was also relating his second failure to NHTSA Campaign Number: 18V398000( BACK OVER PREVENTION )however, the VIN was not included in the recall. The manufacturer was notified of the failure, and they sent a message stating her vin was not...

The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-over prevention camera failed and displayed a black screen, creating a visibility hazard for the driver. The cause of the failure has not yet been determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted regarding the failure. The failure mileage was 190,000.

The contact owns a 2018 Dodge Journey. The contact stated while driving at night, the contact noticed that the headlights were significantly dim. The vehicle was taken to AutoZone, where the cause of the failure could not be determined. The contact had been driving with the high-beam headlights at night. Additionally, the contact stated while driving 35-45 MPH and depressing the accelerator pedal to merge into another lane, the vehicle failed to respond. The traction control warning light and an unknown warming light were illuminated. The contact stated that the failure had been recurring while driving 35-45 MPH, which required the contact to pull to the side of the road on each occasion. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed on some occasions and the contact was able to drive safely; however, on other occasions, the failure recurred upon resuming driving....

The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.

The contact owns a 2018 Dodge Journey. The contact stated that the vehicle would not immediately start, and white exhaust smoke was coming from the vehicle. Also, the message "Coolant Low" was displayed although the coolant reservoir was full. The vehicle was taken to the local dealer who diagnosed that the head gasket was faulty. The head gasket was replaced but the coolant message continued to display. The contact also indicated that the back over prevention camera was faulty, and condensation was present inside the driver's side front headlight housing. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 65,000.

The contact owns a 2018 Dodge Journey. The contact stated that after shifting into reverse(R), the camera image was upside down or the screen only showed static. The contact stated that the failure had become a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who determined that the back over prevention camera needed to be replaced. The vehicle had not been repaired. The contact was made aware of NHTSA Campaign Number: 18V398000 (Back Over Prevention) by the mechanic. The manufacturer had not been informed of the failure. The failure mileage was approximately 86,000.