2018 DODGE JOURNEY Service Brakes Problems
19 NHTSA complaints on file
Service Brakes Issues in the 2018 DODGE JOURNEY
19 service brakes complaints have been filed with NHTSA for the 2018 DODGE JOURNEY. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
19
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Service Brakes Complaints
I have a 2018 Dodge Journey SE with currently 70,000 miles. I'm the second owner & purchased it with only 11,000 miles on it. The front brakes | anti-lock braking system (ABS) experienced failure when I needed to stop the vehicle. I was approaching a 4-way intersection and had the green light ahead of me not knowing that a semi truck was entering the intersection due to other vehicles in left turn lane blocking my view momentarily, when I realized/saw it, immediately I hit brake pedal, the front brakes produced a grinding noise, and grinding was also felt in/on brake pedal. VEHICLE DIDN'T STOP IN TIME, I SKID/SLID DIRECTLY IN THE SEMI'S PATH & INTO THE MIDDLE OF THE INTERSECTION ALMOST CRASHING INTO THE FRONT/SIDE OF IT, BEFORE VEHICLE FINALLY STOPPED! GOD SAVED ME FROM WHAT COULD HAVE BEEN A TERRIBLE LIFE THREATENING CRASH DUE TO CATASTROPHIC FAILURE! Vehicle has...
There are known recalls on 2018 Dodge Journeys. For some reason my VIN [XXX] doesn't show on the list. 1) back up camera shows a black screen or a blurry dark picture (on going issue for over a year) 2) electrical system sometimes refuses to acknowledge the key fob and or won't start due to it thinking it has a dead battery. (on going issue for almost two years) 3) when braking in an emergency situation, heavy vibration from the rear of vehicle (on going issue for a few years when hard braking rarely occurs) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, the contact can a grinding sound coming from the rear brakes. No warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, however the diagnosis was unknown. The vehicle was repaired as the front brakes were repaired. The contact mention while attempting to reverse the vehicle the rearview camera takes a few mins to display an image. The contact was relating the failure to related to the NHTSA Campaign Number: 18V523000 ( SERVICE BRAKES, HYDRAULIC) however, the VIN was not included in the recall. The contact was also relating his second failure to NHTSA Campaign Number: 18V398000( BACK OVER PREVENTION )however, the VIN was not included in the recall. The manufacturer was notified of the failure, and they sent a message stating her vin was not...
The contact owns a 2018 Dodge Journey. The contact stated while driving 60 MPH, the brake pedal was depressed, and the vehicle shook abnormally. No warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The contact stated that all four tires were replaced; however, the failure persisted. The vehicle was taken to Midas but was not diagnosed or repaired. The vehicle was taken back to an independent mechanic; however, no cause for the failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen delayed in responding, before going black and then returning to normal operation. Additionally, the vehicle failed to stop in a reasonable amount of time while depressing the brake pedal. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 72,862.
Rear caliper problems
THE BRAKE PEDAL FEELS SPONGY WHEN I PRESS IT DOWN, FEELS LIKE THERE'S AIR IN THE SYSTEM. I GOT THE BRAKE BOOSTER REPLACED A FEW MONTHS AGO AT THE DEALERSHIP, BUT THE PROBLEM IS STILL THERE. NOW THERE'S ANOTHER ISSUE WHEN DRIVING ON THE HIGHWAY, I HAVE TO STEP ON THE GAS PEDAL ALL THE WAY TO THE FLOOR TO INCREASE HORSEPOWER. THE RPM INCREASES, BUT IT TAKES A WHILE TO GAIN HORSEPOWER.
I BOUGHT THIS CAR BRAND NEW AT ABOUT 10,000 MILES STARTED HAVING A SHUTTERING ISSUE WHEN BRAKING WASN'T TO BAD TOOK IT TO THE DEALERSHIP SAID THEY FIXED IT I COULD TELL SOMETHINGS WASN'T RIGHT IT KEPT GETTING WORSE NOW WHERE AT 40,000 MILES IT'S EXTREMELY BAD THE DEALERSHIP REPLACE THE ROTORS ON THE FRONT I HAD THE REPLACE SEVERAL TIMES BECAUSE THAT IS WHERE IT'S FEELS THE WORSE THE DEALERSHIP AND FCA WOULD NOT HELP RESOLVED THIS ISSUES IF ANY PAPER IS REQUIRED FROM THE DEALERSHIP I CAN GET IT IT'S WORSE COMING DOWN HILL
3RD BRAKE LIGHT FUNCTIONS WHEN DOORS ARE CLOSED AND REVERSE CAMERA TURNS OFF WHEN HEADLIGHTS ARE ON.
THE BRAKES SOMETIMES FEEL THAT THEY WON'T STOP. THE ROTORS ARE GETTING SOME DEEP LINES ON IT.
SINCE AROUND 9,000 MILES I HAVE HAD A VIBRATION WHEN BRAKING TOOK IT TO THE DEALERSHIP THEY REPLACED THE FRONT ROTORS STILL DOING IT I HAVE TOOK IT BACK 7 TIMES THEY CLAIM NOTHING WRONG TOOK IT TO ANOTHER DEALERSHIP NOTHING WRONG TOOK IT BACK AGAIN THEY SAID IT WAS THE BACK ROTOR REPLACED THEM WITH NEW AND STILL DOING IT THE CAR HAS AROUND 27,000 NOW DODGE IS REFUSING TO LOOK INTO IT FURTHER IT DOES IT WORSE GOING DOING HILL USING THE BRAKES SOME TIMES IT GETS TO THE POINT YOU HAVE TROUBLE BRAKING
AT JUST 13K MILES ALL 4 ROTORS ARE COMPLETELY WARPED AND NEED TO BE REPLACED. NOT COVERED UNDER MY EXTENDED WARRANTY DUE TO ROTORS ARE "MAINTENANCE" EVEN THO ROTORS ARE SUPPOSED TO LAST 70,000 MILES! I WAS TOLD TO 'NOT USE" MY BRAKES WHILE DOING 75 AROUND TURNS...THAT IS CHRYSLER'S SOLUTION?CAR SHUDDERS ARE 75 MPH IF YOU TOUCH THE BRAKES. *TR
I HAVE HAD TO BRING MY DODGE IN TO THE DEALER AT LEAST 7 TIMES SINCE I GOT IT BRAND NEW. I HAD STEERING ISSUES, BRAKE ISSUES, THE PASSENGER BACK DOOR WOULD NOT CLOSE. NOW THE CAR WILL "STALL" AT TIMES WHEN CAR IS IN MOTION AND I GO TO ACCELERATE. I HAVE NOT BROUGHT THE CAR IN FOR THIS ISSUE YET .
THE CAR KEPT LOSING POWER IN THE MIDDLE OF DRIVING AND NO ENGINE LIGHTS WERE POPPING UP TO SHOW THAT ANYTHING WAS WRONG WITH THE VEHICLE. THE FIRST 2 TIMES WERE IN REVERSE. THE POWER CUT OFF AND I WAS UNABLE TO MOVE THE STEERING WHEEL OR BRAKES. I WAS ABLE TO RESTART THE CAR AND GO. THE THIRD TIME I WAS GOING FORWARD ON A HIGHWAY. I SLOWED TO TURN ON AND THE POWER CUT OFF IN THE MIDDLE OF THE TURN. I WAS UNABLE TO CONTROL THE STEERING WHEEL OR BRAKES. LUCKILY I WAS NOT AROUND OTHER VEHICLES AND THE CAR SLOWED TO A STOP ON THE SIDE OF THE ROAD IN GRASS. THIS OCCURRED WITH A YOUNG CHILD IN THE CAR AND IT SCARED BOTH OF US. I WAS ABLE TO THEN START THE CAR AGAIN AND GET IT INTO THE DEALERSHIP SERVICE DEPARTMENT THE NEXT DAY....
WHILE DRIVING ON THE HIGHWAY IN MY BRAND NEW DODGE JOURNEY THAT WAS PURCHASED LESS THAN 2 WEEKS AGO, ALL THE VEHICLES CAME TO A STOP AND WERE STATIONARY. MY CAR INCLUDED WAS STATIONARY OR STOPPED. WHILE WAITING FOR TRAFFIC TO GO, MY FOOT WAS ON THE BRAKE WHEN MY CAR SUDDENLY ACCELERATED (WAS IN MOTION) AND STARTED TO MOVE FORWARD. MY FOOT WAS STILL ON THE BRAKE WHEN THIS OCCURRED. I CONTINUED TO PUSH DOWN THE BRAKE AS HARD AS I COULD AND PUMP THE BRAKE TO MAKE THE CAR STOP BUT IT FELT LIKE THE BRAKE PEDAL WOULD NOT GO DOWN. MY BRAKES DID NOT WORK AND THE VEHICLE IN FRONT ON ME ENDED UP STOPPING MY CAR. I PULLED OVER TO THE LEFT SHOULDER OF THE HIGHWAY AS MUCH AS I COULD AND PUT MY CAR IN PARK AND CALLED HIGHWAY PATROL. *DT*JB
TAKATA RECALL. MY VEHICLE BRAKES HAS A PAUSE BETWEEN THEM. WHEN I AM COMING TO A STOP IT TAKE A WHILE TO BREAK. THE BREAKS ARE NOT CONSISTENT THIS IS VERY SCARY, I WAS DRIVING ON THE FREEWAY YESTERDAY AND THE BREAKS TOOK A WHILE TO ACTUALLY START BREAKING. THESE BREAKS ARE NOT RIGHT. I WAS TOLD AFTER 500 MILES THE CAR WOULD BREAK IN AND DRIVE BETTER. BUT STILL DRIVING THE SAME. VERY DANGEROUS FOR MYSELF AND MY FAMILY.
WAS RAINING AND WHEN I WENT TO BREAK IT'S LIKE THERE WAS A LITTLE BIT A BREAK FAILURE LIKE IT DID NOT WANT TO STOP THE VEHICLE AND I ENDED UP SKIDINGBEFORE THE VEHICLE CAME TO A STOP BUT DID NOT HIT ANYTHING SO IT'S LIKE IT IT DID NOT WANT TO GRIP THE PAVEMENT OR STOP UNTIL IT ACTUALLY GRIPPED
SOME DAYS MY BRAKE PEDAL FEELS MORE FIRM AND WILL STOP ON A DIME THAN OTHERS TIMES IT FEELS SPONGY OR SOFT AND GOES TO THE FLOOR IT DOES STOP THE VEHICLE BUT WHEN IT'S SPONGY IT TAKES LONGER ALMOST AS IF I'M DRIVING A FREIGHT TRAIN AT 60 MILES AN HOUR HIGHWAY IN OR IN TOWN DRIVING AS OF TODAY I DON'T HAVE ANY OTHER COMPLAINTS OTHER THAN THE BRAKES
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.
Other 2018 DODGE JOURNEY Problem Areas
Electrical System
67 complaints
Unknown Or Other
41 complaints
Engine
28 complaints
Exterior Lighting
23 complaints
Vehicle Speed Control
19 complaints
Power Train
17 complaints
Seats
13 complaints
Back Over Prevention
11 complaints
Steering
11 complaints
Air Bags
10 complaints
Suspension
8 complaints
Fuelpropulsion System
7 complaints
Seat Belts
7 complaints
Visibilitywiper
6 complaints
Structurebody
5 complaints
Wheels
4 complaints
Engine And Engine Cooling
3 complaints
Lane Departure Blind Spot Detection
3 complaints
Back Over Prevention Rearview System Braking
2 complaints
Electronic Stability Control Esc
2 complaints
Exterior Lightingheadlights
2 complaints
Service Brakes Hydraulic
2 complaints
Tires
2 complaints
Vehicle Speed Controlcruise Control
2 complaints
Back Over Prevention Sensing System Camera
1 complaint
Back Over Preventiondisplay Function
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Traction Control System
1 complaint