NHTSA Complaint #11338822 — 2018 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11338822
Vehicle	2018 DODGE JOURNEY
Component	SERVICE BRAKES
Date of Incident	June 8, 2020
Date Filed	July 11, 2020
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

SINCE AROUND 9,000 MILES I HAVE HAD A VIBRATION WHEN BRAKING TOOK IT TO THE DEALERSHIP THEY REPLACED THE FRONT ROTORS STILL DOING IT I HAVE TOOK IT BACK 7 TIMES THEY CLAIM NOTHING WRONG TOOK IT TO ANOTHER DEALERSHIP NOTHING WRONG TOOK IT BACK AGAIN THEY SAID IT WAS THE BACK ROTOR REPLACED THEM WITH NEW AND STILL DOING IT THE CAR HAS AROUND 27,000 NOW DODGE IS REFUSING TO LOOK INTO IT FURTHER IT DOES IT WORSE GOING DOING HILL USING THE BRAKES SOME TIMES IT GETS TO THE POINT YOU HAVE TROUBLE BRAKING

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