NHTSA Complaint #11700835 — 2018 DODGE JOURNEY
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11700835 |
| Vehicle | 2018 DODGE JOURNEY |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I have a 2018 Dodge Journey SE with currently 70,000 miles. I'm the second owner & purchased it with only 11,000 miles on it. The front brakes | anti-lock braking system (ABS) experienced failure when I needed to stop the vehicle. I was approaching a 4-way intersection and had the green light ahead of me not knowing that a semi truck was entering the intersection due to other vehicles in left turn lane blocking my view momentarily, when I realized/saw it, immediately I hit brake pedal, the front brakes produced a grinding noise, and grinding was also felt in/on brake pedal. VEHICLE DIDN'T STOP IN TIME, I SKID/SLID DIRECTLY IN THE SEMI'S PATH & INTO THE MIDDLE OF THE INTERSECTION ALMOST CRASHING INTO THE FRONT/SIDE OF IT, BEFORE VEHICLE FINALLY STOPPED! GOD SAVED ME FROM WHAT COULD HAVE BEEN A TERRIBLE LIFE THREATENING CRASH DUE TO CATASTROPHIC FAILURE! Vehicle has been inspected by local service/repair shop prior to this event/failure for the same exact failure. They said nothing could be determined, located or seen that would indicate why such a failure occurs on and off. ABSOLUTELY ZERO warning indicators of any kind occurred before, during or after failure. Prior to this event and on multiple occasions the same exact failure type has happened, but during a rain storm or after one when the road is still wet thus the reason I took it to shop previously. I only have this one vehicle and rely on it heavily to get myself and kids to and from work and school etc daily. With a catastrophic failure such as this I would hope the manufacturer would step up to ensure these are looked at seriously and correct the issue so it doesn't continue to happen. My VIN is not part of a recall or anything service related to this failure type.
Related Complaints for the 2018 DODGE JOURNEY
Other SERVICE BRAKES Complaints
#11673369
There are known recalls on 2018 Dodge Journeys. For some reason my VIN [XXX] doesn't show on the list. 1) back up c...
#11672587
The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, the contact can a grinding sound comi...
#11645181
The contact owns a 2018 Dodge Journey. The contact stated while driving 60 MPH, the brake pedal was depressed, and th...
#11539733
The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen delay...
#11460961
Rear caliper problems
Recent Complaints for the 2018 DODGE JOURNEY
#11718827
BACK OVER PREVENTION
The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera becam...
#11718922
FUEL/PROPULSION SYSTEM
CarMax sold me a vehicle with a Cracked & Leaking Exhaust Manifold & Catylic Converter & its causing Exhaust Fumes to...
#11718291
ELECTRICAL SYSTEM
The backup camera displays upside down. Talking to other Dodge owners this seems to be a common problem. I Seema to ...
#11718197
UNKNOWN OR OTHER
Backup camera displays upside down and blurry. There is a current recall for this issue, but it doesn't include the 2...
#11718291
UNKNOWN OR OTHER
The backup camera displays upside down. Talking to other Dodge owners this seems to be a common problem. I Seema to ...