NHTSA Complaint #11672135 — 2020 AUDI A5

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11672135
Vehicle 2020 AUDI A5
Component BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Starting early 2025 with no changes or modifications or warning - the MMI system in my 2020 Audi A5 began spontanously rebooting. It appears to be rebooting regardless use or radio, CarPlay, or nothing - even after the recent factory reset. Reboots appear to occur at random - sometimes once in 40 mins, or every 3-4 mins. After some research, it appears other similar 2020 cars have recently started experiencing the similar symptoms something this year in 2025. Sudden loss of navigation aid, parking and warning collision, etc have almost resulted in crashes. It was inspected at a dealer, who did not note any other open issues. I suspect there must be a change in how Audi forces the car to call back to their service that resulted in software reboots.

Related Complaints for the 2020 AUDI A5

Other BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Complaints

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