NHTSA Complaint #11677655 — 2020 AUDI A5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11677655
Vehicle	2020 AUDI A5
Component	ELECTRICAL SYSTEM
Date of Incident	July 17, 2025
Date Filed	July 31, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.

Related Complaints for the 2020 AUDI A5

Other ELECTRICAL SYSTEM Complaints

#11694280 — October 18, 2025 — Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down u...

#11678628 — August 5, 2025 — The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...

#11678080 — August 3, 2025 — The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, r...

#11676677 — July 28, 2025 — The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operati...

#11676498 — July 27, 2025 — Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addi...

Recent Complaints for the 2020 AUDI A5

#11678628 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — August 5, 2025 — The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...

#11678628 — BACK OVER PREVENTION: WARNINGS — August 5, 2025 — The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...

#11676498 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — July 27, 2025 — Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addi...

#11676498 — BACK OVER PREVENTION: WARNINGS — July 27, 2025 — Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addi...

#11676251 — UNKNOWN OR OTHER — July 25, 2025 — The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more f...