NHTSA Complaint #11669411 — 2016 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

1 Injury

Complaint Details

ODI Number	11669411
Vehicle	2016 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	June 26, 2025
Date Filed	June 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle

Related Complaints for the 2016 DODGE GRAND CARAVAN

Other SEATS Complaints

#11676102 — July 25, 2025 — I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pai...

#11619461 — October 12, 2024 — Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door sh...

#11582783 — April 13, 2024 — the head rest deployed without being in an accident and now cannot be re-assembled. This is a recurrent problem with...

#11534310 — July 25, 2023 — Passenger side active headrest deployed on its own while driving. No accident or collision involved. 16 year old so...

#11530852 — July 7, 2023 — The driver's seat headrest active head restraint randomly deployed as I was exiting the vehicle. The plastic retaine...

Recent Complaints for the 2016 DODGE GRAND CARAVAN

#11717641 — ELECTRICAL SYSTEM — February 12, 2026 — The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we...

#11715934 — STRUCTURE:BODY — February 5, 2026 — The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down...

#11711381 — AIR BAGS — January 16, 2026 — See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...

#11711381 — POWER TRAIN — January 16, 2026 — See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...

#11711381 — VEHICLE SPEED CONTROL — January 16, 2026 — See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...