NHTSA Complaint #11669078 — 2020 AUDI A5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11669078
Vehicle	2020 AUDI A5
Component	UNKNOWN OR OTHER
Date of Incident	June 25, 2025
Date Filed	June 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Multiple owners as well as mine MMI system just randomly rebooted multiple times when I was driving on the interstate. The speed goes up to 70MPH and I lost my maps and everything.

Related Complaints for the 2020 AUDI A5

Other UNKNOWN OR OTHER Complaints

#11676251 — July 25, 2025 — The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more f...

#11674472 — July 18, 2025 — My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs...

#11674570 — July 18, 2025 — The MMI system in the car constantly reboots and does not work for more than 30 seconds

#11674649 — July 18, 2025 — The MMI system keeps rebooting. Once when I was backing up, the screen started resetting compromising the backup came...

#11674406 — July 17, 2025 — MMI system frequently shuts down and reboots. This is a safety concern as the screen has shut down and gone dark in t...

Recent Complaints for the 2020 AUDI A5

#11694280 — ELECTRICAL SYSTEM — October 18, 2025 — Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down u...

#11678628 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — August 5, 2025 — The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...

#11678628 — BACK OVER PREVENTION: WARNINGS — August 5, 2025 — The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...

#11678628 — ELECTRICAL SYSTEM — August 5, 2025 — The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...

#11678080 — ELECTRICAL SYSTEM — August 3, 2025 — The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, r...