NHTSA Complaint #11665417 — 2019 FORD FLEX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11665417
Vehicle	2019 FORD FLEX
Component	STRUCTURE:BODY
Date of Incident	June 4, 2025
Date Filed	June 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

On 6/4/2025, the driver side front door B-pillar trim piece separated from the vehicle. The tape that joins the trim piece to the door sheet metal completely sheared. The adhesive is still fine but the form separated. The part is connected only to the door through the wire hardness of the keyless entry. TSB 20-2427 stated the issue is "loose". But the actual issue is a flying part with a connecting string.

Related Complaints for the 2019 FORD FLEX

Other STRUCTURE:BODY Complaints

#11716860 — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...

#11692800 — October 11, 2025 — While driving at highway speeds the Side B pillar panel became unattached and broke off.

#11686588 — September 11, 2025 — While driving down a highway at 70mph, the keypad on the driver's door detached from the body and was hanging by wire...

#11682817 — August 25, 2025 — The plastic panel on the driver's side b-pillar which holds the keyless entry system detached and was dangling from t...

#11681751 — August 20, 2025 — B Pillar trim on drive-side door has fallen off multiple times when driving at speeds i’d say about 50mph. Have been ...

Recent Complaints for the 2019 FORD FLEX

#11717601 — BACK OVER PREVENTION — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717601 — STRUCTURE — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717355 — SUSPENSION — February 11, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while driving at 35 MPH, the contact lost control of the v...

#11716860 — VISIBILITY/WIPER — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...

#11716149 — BACK OVER PREVENTION — February 6, 2026 — The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over P...