NHTSA Complaint #11665202 — 2020 AUDI A5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11665202
Vehicle	2020 AUDI A5
Component	UNKNOWN OR OTHER
Date of Incident	March 26, 2025
Date Filed	June 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I would like to see if I have a case against Audi of America for installing faulty MMI Systems in cars (specifically 2020 models). I have had to bring my car to the Audi dealership service department now four times due to issues with my MMI system turning off and on by itself and getting stuck in a rebooting or initializing loop. I have an extended warranty but have paid over 500 dollars to have the system repaired only to receive the car back and have the same issue. It affects my back up camera and after doing research found that there are so many people with the same issue. My car is currently in the shop for the fourth time and still the dealer has not been able to remedy the problem.

Related Complaints for the 2020 AUDI A5

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Recent Complaints for the 2020 AUDI A5

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