NHTSA Complaint #11664581 — 2020 AUDI A5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11664581
Vehicle 2020 AUDI A5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

The MMI (Multi Media Interface) System reboots, sometimes every 2 minutes while driving the vehicle. This incident has been widely reported across Audi customers driving 2020 vehicles. When the system temporarily shuts down and restarts, all systems go down. Meaning, all sensors, back-up cameras, navigation systems, emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist. The MMI plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems. When it goes down, as a driver, I am without these safety features and distracted.

Related Complaints for the 2020 AUDI A5

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Recent Complaints for the 2020 AUDI A5

#11678628 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...
#11678628 BACK OVER PREVENTION: WARNINGS The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...
#11677655 LANE DEPARTURE: BLIND SPOT DETECTION Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the mul...
#11676498 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addi...
#11676498 BACK OVER PREVENTION: WARNINGS Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addi...
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