NHTSA Complaint #11662372 — 2020 AUDI A5

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11662372
Vehicle 2020 AUDI A5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The software that supports the radio and other functions keeps rebooting while driving. This I could happen three times in 15 minutes. I have been on highway and it shuts off which has made me swerve and almost get in an accidents. Dealer has charge me $350 and did not fix issue. They are talking with corporate but no one seems to care. Started in January or February of 2025.

Related Complaints for the 2020 AUDI A5

Other ELECTRICAL SYSTEM Complaints

#11694280 Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down u...
#11678628 The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...
#11678080 The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, r...
#11677655 Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the mul...
#11676677 The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operati...

Recent Complaints for the 2020 AUDI A5

#11678628 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...
#11678628 BACK OVER PREVENTION: WARNINGS The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my b...
#11677655 LANE DEPARTURE: BLIND SPOT DETECTION Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the mul...
#11676498 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addi...
#11676498 BACK OVER PREVENTION: WARNINGS Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addi...
Check any vehicle history by VIN - Free vehicle history report