NHTSA Complaint #11661417 — 2021 CHEVROLET TAHOE

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while her husband was driving 40 MPH, the "Service Stabili-trak Soon" message was displayed on the instrument panel. The contact stated that there was an abnormal knocking sound coming from the engine and the contact's husband pulled over and restarted the vehicle. The contact stated that after the vehicle was restarted, the failure persisted. The contact's husband pulled into a gas station and called an independent mechanic. The mechanic advised the contact's husband to safely drive the vehicle home and to then take the vehicle to his shop the next day for a diagnostic test. The vehicle was driven to the independent mechanic and was diagnosed, and the contact was informed that cylinders #1 and #7 were not functioning as needed. The contact was then informed that the engine lifters needed to be repaired. The manufacturer was notified of the failure and parts were ordered to repair the vehicle. The vehicle remained in the possession of the mechanic and was not yet repaired. The failure mileage was approximately 75,400.