NHTSA Complaint #11680682 — 2021 CHEVROLET TAHOE

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact was able to pull over to the side of the road before the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to the residence. The vehicle was again towed to the dealer, where it was diagnosed, and determined that an engine valve had failed, and the lifter lock pin spring had failed, which caused the engine to misfire and engine failure. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer unrepaired due to the cost. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The contact stated that the first year the vehicle was purchased the vehicle failed to restart, and several attempts were needed to start the vehicle. The vehicle was taken to the dealer. The contact stated that an unknown electrical system repair was performed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.