NHTSA Complaint #11682388 — 2021 CHEVROLET TAHOE

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal ticking and knocking sound. The check engine warning light was illuminated. The contact was able to drive to the nearby dealer, where the vehicle was diagnosed based on the abnormal sounds. The dealer determined that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 187,000.