NHTSA Complaint #11660842 — 2014 FORD ESCAPE BACK OVER PREVENTION

Complaint Details

ODI Number	11660842
Vehicle	2014 FORD ESCAPE
Component	BACK OVER PREVENTION
Date of Incident	January 1, 2015
Date Filed	May 14, 2025
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera was intermittently inoperable. There were no warning lights illuminated. The contact stated that the failure was related to Dealer Bulletin: 20C19. The local dealer was contacted and confirmed there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 25,000.

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