NHTSA Complaint #11677719 — 2014 FORD ESCAPE BACK OVER PREVENTION

Complaint Details

ODI Number	11677719
Vehicle	2014 FORD ESCAPE
Component	BACK OVER PREVENTION
Date of Incident	July 1, 2025
Date Filed	August 1, 2025
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the rearview camera failed to display an image. Occasionally, the rearview camera displayed an upside-down image. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in an Extended Warranty coverage related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was 105,000.

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