NHTSA Complaint #11655193 — 2016 CADILLAC SRX SUSPENSION

Complaint Details

ODI Number	11655193
Vehicle	2016 CADILLAC SRX
Component	SUSPENSION
Date of Incident	April 17, 2025
Date Filed	April 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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