NHTSA Complaint #11697567 — 2016 CADILLAC SRX STEERING

Complaint Details

ODI Number	11697567
Vehicle	2016 CADILLAC SRX
Component	STEERING
Date of Incident	September 1, 2025
Date Filed	November 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated while driving 55 MPH, the steering wheel began shaking violently and the vehicle fishtailed and failed to steer as intended. The vehicle was steered to the side of the road and restarted. The vehicle was then taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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