NHTSA Complaint #11510060 — 2016 CADILLAC SRX SUSPENSION

Complaint Details

ODI Number	11510060
Vehicle	2016 CADILLAC SRX
Component	SUSPENSION
Date of Incident	February 3, 2023
Date Filed	March 3, 2023
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The contact owns a 2016 Cadillac SRX. The contact stated the vehicle was serviced under NHTSA Campaign Number: 21V473000 (Suspension). The contact stated he noticed that tread on both rear tires were worn. The contact replaced the tires however, while having the vehicle aligned the mechanic stated that the suspension installed was prematurely wearing down the tires. The manufacturer was contacted but offered no assistance. The approximate failure mileage was 66,000.

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