NHTSA Complaint #11654680 — 2018 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11654680
Vehicle 2018 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The radio touchscreen delaminated. Do to the delamination the screen would experience 'ghost touches' resulting in random controls being pressed. For example, At times, while driving highway speed the backup camera would activate and distract the driver and require screen input to deactivate while driving. SOmetimes 911 would be called through a ghost touch. Anything that could be pressed is possible. This is a major driver distraction and while it did not cause an injury while I was driving, it clearly is a safety hazard to take eyes off the road (and hands) when the screen is flickering with different actions. the only fix is to replace the screen by the dealership.

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