NHTSA Complaint #11654680 — 2018 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11654680 |
| Vehicle | 2018 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The radio touchscreen delaminated. Do to the delamination the screen would experience 'ghost touches' resulting in random controls being pressed. For example, At times, while driving highway speed the backup camera would activate and distract the driver and require screen input to deactivate while driving. SOmetimes 911 would be called through a ghost touch. Anything that could be pressed is possible. This is a major driver distraction and while it did not cause an injury while I was driving, it clearly is a safety hazard to take eyes off the road (and hands) when the screen is flickering with different actions. the only fix is to replace the screen by the dealership.
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